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Ongoing Compliance Support Service
(Insurance Intermediaries)

香港上環干諾道中168-200號 信德中心西座16樓1605室

電話：+852 3955 0277

電郵：info@complianceone.hk

繁｜簡｜EN

With effect from 23 September 2019, the Insurance Authority (“IA”) is the sole regulator to license and supervise all insurance intermediaries in Hong Kong. The IA is responsible for supervising insurance intermediaries’ compliance with the provisions of Insurance Ordinance (Cap.41) (“IO”), and the relevant regulations, rules, codes and guidelines issued by the IA.

 

Regulatory requirements are becoming increasingly stringent and constantly evolving. While expanding their businesses, financial institutions must continuously address rigorous compliance reviews. To help clients balance operations with compliance, ComplianceOne provides ongoing compliance support services, serving as your long-term compliance partner through flexible engagement models.

 

We offer tailored solutions based on each institution's business nature and risk profile, assisting in meeting compliance challenges and supporting steady business growth.

Who We Serve

We provide professional compliance support services to the following licensed insurance intermediaries (firms) as stipulated under Insurance Ordinance.

 

Core Client Base:

➤ Licensed Insurance Agency

➤ Licensed Insurance Broker Company

 

Business lines include:

➤ General Business (e.g. property, liability, and medical insurance)

➤ Long Term Business (e.g. life insurance and retirement scheme)

➤ Linked Long Term Business (i.e. Investment-Linked Assurance Schemes)

 

Typical Service Scenarios:

➤ Resource Optimization Needs: Entities seeking to focus core resources on business development by outsourcing compliance functions professionally.

➤ Business Expansion Plans: Institutions planning to launch new business lines, requiring expert compliance teams for preliminary planning and compliance framework structuring.

➤ Periods of Structural Change: Organizations undergoing significant structural changes, where management and staff require customized compliance training to meet new requirements.

➤ Regulatory Review Response: Firms that have received notification of an on-site inspection from the Insurance Authority (IA) or other regulators and need a professional team to assist with preparation and full-process support.

What ComplianceOne can do for you

1. Compliance & Advisory Support

  • Provide REAL-TIME on-going regulatory and compliance advisory and consultancy services on all applicable legislations/ regulations/ codes/ guidelines published by the regulatory authorities (including but not limited to the Insurance Authority (IA)) which are related to or will affect your business operations and practices for the Regulated Activity as defined under the Insurance Ordinance,

  • Provide Compliance Impact Analysis when there are new circulars/updates from the IA.

  • Provide advisory support (including telephone inquiries and written requests) when there is any enquiry from the IA and other regulator, and prepare correspondence and reply to the regulators.

  • Review and evaluate your policies, internal controls, manuals, procedures, and document.

  • Review marketing materials and client correspondences before they are disseminated or circulated to your clients.

  • Handle licensing matters of your representatives and responsible officers, including but not limited to providing assessment on competence, preparing written reply, and liaising with the IA.

  • Assist in submitting notifications to the IA regarding common change events

2. AML Screening

  • Through our subsidiary eDon Fintech Limited, we provide AML screening solutions (supported by Acuris Risk Intelligence) against PEP and individuals/corporations on Sanction Lists. For information of our AML screening and CRM solutions, please kindly visit: www.edon.asia.

3. Monthly Regulatory Newsletter for Insurance Industry

4. Onsite Inspection

  • Assist on preparation of documents according to the document checklists.

  • Join the Opening Meeting and other meetings with the IA(upon request).

  • Assist on responding to the IA’s inquiries regarding the business activities of the Company.

  • Work with the Company to develop and implement proper policies and procedures in accordance with the IA’s advice.

  • Provide other consultancy services regarding the Inspection.

Contact Us

For more information or to request a quotation, please feel free to contact us:
WhatsApp: +852 39550277
WeChat: ComplianceOneHK
Email:  info@complianceone.hk

Disclaimer

Please refer to the page: https://www.complianceone.hk/disclaimer

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